Payroon
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Security

How we protect your wallet, in plain terms. Everything below is something the app does today.

A PIN for every payment

You need your 6-digit PIN to send money, withdraw and make Njangi contributions. Easy PINs like 123456 or 000000 are not accepted.

Lock after wrong PINs

After 5 wrong PIN attempts, PIN entry is locked for 15 minutes.

Passwords and PINs are never stored as text

They are stored as one-way hashes, so nobody at Payroon can read them.

Verified email and phone

We confirm your email address and phone number with a one-time code when you sign up.

Sessions end on their own

You are signed out after 8 hours without activity. When you change your password or PIN, your other sessions are signed out.

Encrypted connections

The site is served over HTTPS and plain HTTP is redirected.

Every movement is recorded

Deposits, withdrawals, transfers and Njangi activity are written to a ledger and each has a receipt. Balance changes are processed as single all-or-nothing operations.

Payment confirmations are verified

Notifications from our payment partners are checked by signature before your balance changes.

You control who finds you

In your settings, choose whether people can find you by search and whether your email and phone are visible.

Identity verification

Upload your ID (front and back), a selfie and proof of address. Our team reviews them, and approved accounts get higher limits.

Keep your account safe

  • Payroon staff never ask for your PIN or your codes.
  • Do not share your password, PIN or one-time codes with anyone.
  • Sign out on shared devices.
  • If something looks wrong, change your PIN and write to us at once.
Report a problem

If you think someone has accessed your account, change your PIN and password, then contact us.

Contact

Open your wallet in a few minutes

Sign up with your email and phone number, then add money when you are ready.

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